All orders will be processed in 1-4 business days (not including transit). FREE SHIPPING on all orders of $75 or above. Otherwise, flat rate shipping of just $10 (including insulation, ice packs, gift wrapping & gift notes). WE ARE ON WINTER BREAK FROM DECEMBER 25 THROUGH JANUARY 1. Orders received 12/24 or later will be processed when we return. Thank you!!

Privacy Policy

When you visit our website, you consent to our collection, use and disclosure of information about you as described in this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you place an order or sign up for e-mails on our website. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. 

WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature.

To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, etc.) will not be stored on our servers.

DO WE USE COOKIES?
Yes. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to make their websites or services work, or to work more efficiently, as well as to provide reporting information. You have the right to decide whether to accept or reject cookies. We do not alter our data collection when we see a Do Not Track signal from your browser.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. When an order is placed or you register on our site, your information is stored in our MailChimp & Klaviyo accounts. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

YOUR CONSENT
By using our site, you consent to our website privacy policy.

SECURITY

We are committed to protect your privacy, and take reasonable measures to do so. Despite our best intentions and the guidelines outlined in this Privacy Policy, no data transmission over the Internet or encryption method can be guaranteed to be 100 percent secure.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page.

You can contact us at any time to request information that we have about you, to correct information that we have about you, or to delete your information. If you have any additional questions, please contact us at info@farmhousechocolates.com